Shipping policy
We at FUBS strive to deliver products purchased from us in excellent condition and in the fastest time possible. The estimated delivery time is 3-7 days from the date of purchase depending upon the location of the delivery.
To ensure that your order is delivered on-time, please make sure of the following while entering your Shipping Address and Phone Number details:
- Provide complete address details with House Number, Floor, Street Name and Locality along with a Landmark.
- Enter correct City, State and Zip/Postal Code details. Orders may get misrouted if these details are incorrect.
- Kindly make sure that Phone number (preferably mobile) is correct and reachable. We may need to call you for delivery related queries.
- In case of Cash on Delivery orders, please make sure someone is available at the shipping address to pay cash by tendering exact change. If you receive a damaged parcel, please DO NOT accept it and inform us at 8446075748 (11AM – 6PM) or email us at support@fubs.in.
Note: We make sure that all the parcels are perfectly boxed and wrapped with security tapes when they are dispatched from our order-processing unit. However, it goes through a lot of processes at the courier company’s end before reaching you. We urge you to not accept any damaged shipments, in which case it will be your responsibility if a product is missing.
For all the purchases of ₹499* or more, we will deliver the order to your doorstep free of cost. A shipping charge of ₹59 will be applicable to all orders under ₹499. The shipping charges will remain the same irrespective of the size of the order. Each order placed can be shipped only to a single shipping address. If you wish to ship products to different addresses, you shall place multiple orders.
*Order value is calculated after applying discounts/VAT/GST or any other applicable charges.
How do i cancel an order?
You can cancel an order, that has not yet been shipped. Send a request to support@fubs.in. After order has been shipped, it cannot be cancelled and the return policy mentioned below is applicable.